RCI Agency, Inc.
P.O. Box 2449
Lodi, CA 95241-2449

E-Mail us at:
rci@rciagencyinc.com

 


Collateral Protection Insurance (CPI) is a program designed to protect the Financial Institution's collateral in the event your borrower does not provide proper insurance coverage, as required by your lending criteria.

The tracking system utilizes a secure, state of the art, on-line, real-time, web site to empower your staff to efficiently access, retrieve and send vital insurance tracking data.

Your Management and Administration teams can easily produce instantaneous and meaningful reports, imperative to collateral risk assessment directly from our secure web site. In addition, our premium accounting system allows you the option to add and refund premiums directly into your lending system with an electronic file, with minimal effort and faultless accuracy.

Your Financial Institution benefits from a proactive, service oriented approach of assisting your borrowers with the delivery of their insurance documentation to our service center.

With a fully staffed outbound call center, we are dedicated to making outbound calls to your borrower’s insurance agent to obtain the needed proof of insurance. With this proactive approach, we are able to dramatically reduce the number of flat cancelled policies. Tracking headaches are eliminated, so you can focus on your core business…lending money.

The tracking system development, operation & maintenance, corporate management team, phone center, policy servicing, claims processing and claim payments are all administered in one centralized location; Santa Rosa, California.

 

  • Dramatically reduced flat cancellation of CPI policies resulting in major savings of staff time and frustration
  • Incredible borrower satisfaction
  • On line, real-time, 24/7/365 secure web site
  • Fast and easy retrieval of management reports, premium statements & processing, individual borrower data, insurance documents online, premium refund quotes and much more via our secure web site
  • Automated premium & refund processing based on your selections
  • Maximum insurance protection for the lender, from moment of funding through pay-off
  • Professional and courteous communication with borrowers
  • Physical damage coverage for borrowers
  • Premium based on outstanding loan balance
  • Monthly, annual or remaining term policies
  • Prompt claims service handled 100% from Santa Rosa, California
  • Repossession of vehicle is NOT required to file a claim
  • Unearned premium is promptly returned if adequate coverage is obtained
  • Earned premium is returned if included in a subsequent deficiency balance, provided:
    1) No claims were paid on the vehicle and,
    2) Monthly payments were rescheduled to satisfy loan on the original pay-off date

 

Copyright 2006 RCI Agency, Inc.